5.9.3

Audiences

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Online Media: Taylor Swift – Audiences

Taylor Swift’s website is designed to create a strong sense of interaction. It encourages users to feel involved with her brand and career.

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Interaction & participation

  • Taylor Swift's website offers:
    • Interactive features
    • Exclusive content and products
  • With this, fans can feel actively involved rather than passive consumers.
  • This increases emotional investment in Taylor Swift’s persona.
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Fan club & exclusivity

  • Users can:
    • Join fan clubs
    • Purchase exclusive items
  • This creates a sense of belonging and loyalty.
  • Fans feel they are part of a special group with access that others do not have.
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Entertainment & escapism

  • Links to music videos and social media content provide:
    • Fun
    • Enjoyment
    • Emotional escape
  • This online media allows audiences to:
    • ‘Switch off’
    • Enter Taylor Swift’s world temporarily
  • This appeals to both dedicated fans and casual visitors.
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Audience criticism & commodification

  • However, some audiences view the website as mainly a marketing strategy.
  • They argue:
    • The focus is on sales.
    • Interaction is designed to increase profit.
  • This links to commodification:
    • It turns audiences into consumers.
    • It encourages spending through engagement.

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1Overview

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3Component 1: Section B

4Component 2: Section A

5Component 2: Section B

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