5.8.3

Audiences

Test yourself

Online Media: Lizzo – Audiences

Lizzo’s online content is designed to feel interactive. It creates a sense of direct connection between Lizzo and her fans.

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Interactive features

  • Lizzo's website and social media provide:
    • Mailing list sign-ups
    • Comment sections on posts, videos, and photos
    • Opportunities to like, share, and participate in trends
  • These features create a community experience.
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Entertainment & escapism

  • Lizzo's music video links, TikToks, reels, and behind-the-scenes clips offer:
    • Fun
    • Humour
    • Surprise moments
  • This provides escapism, letting audiences 'switch off' and enjoy light content.
  • It appeals to both hardcore fans and casual visitors.
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Parasocial interaction

  • Regular postings encourage audiences to feel as if they “know” Lizzo.
    • Behind-the-scenes videos build intimacy
    • Fans feel a sense of friendship, which strengthens brand loyalty
  • Audiences can also comment, duet, remix, and react to Lizzo’s content.
    • TikTok trends increase audience involvement
  • This helps Lizzo reach younger, digital-native audiences, and supports a positive fan culture centred on joy and empowerment.
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Audience views: marketing concerns

  • Not all audiences respond positively:
    • Some feel the online content is mainly a marketing tool
  • Others view Lizzo’s posts as designed to promote:
    • New releases
    • Tours
    • Merchandise
    • Her Yitty clothing brand
  • For these users, the interaction feels commercial rather than personal.
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Commodification

  • Commodification = turning audiences into sources of profit
  • Critics argue Lizzo’s online presence encourages consumption.
    • Mailing lists, shop links, and merch banners support this view.
  • This raises debates about authenticity vs. commercialisation.

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