2.6.3

NHS 111 - Representation

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NHS 111 - Representation

This NHS 111 advert constructs positive, modern representations of fatherhood, the Black community, children and disability, and healthcare professionals.

Illustrative background for Challenging gender stereotypesIllustrative background for Challenging gender stereotypes ?? "content

Challenging gender stereotypes

  • Traditionally, men are not shown as emotional or nurturing.
  • The advert challenges this stereotype by showing:
    • A caring, concerned father supporting his sick daughter.
    • A man actively seeking help through NHS 111.
  • The message is reinforced by written text: “Get to the help you need.”
    • Implied: Men can and should take active roles in family health and care.
    • This encourages all parents, not just mothers, to seek medical advice responsibly.
Illustrative background for Representing the Black communityIllustrative background for Representing the Black community ?? "content

Representing the Black community

  • The advert features a Black family – a conscious and meaningful choice.
  • Historically, Black men have been underrepresented in health campaigns.
  • Representation matters:
    • When audiences see themselves in adverts, they’re more likely to engage.
    • This improves health outcomes and sense of belonging.
  • This inclusion helps normalise diversity and encourages all communities to trust NHS services.
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Representation of children

  • The daughter’s identity is constructed through:
    • Plaited pigtails and pink tones → stereotypically feminine
    • Hearing aid → inclusive representation of the deaf community
    • Body language (looking to her dad) → shows dependence and vulnerability
  • This represents children as cared for, loved, and included – regardless of ability.
Illustrative background for Reflecting post-COVID societyIllustrative background for Reflecting post-COVID society ?? "content

Reflecting post-COVID society

  • The background shows healthcare workers:
    • Wearing masks
    • Working behind plastic screens
  • These choices reflect real-world social distancing and new healthcare norms.
  • They add authenticity to the advert and ground it in recent cultural memory.
Illustrative background for Constructing “reality”Illustrative background for Constructing “reality” ?? "content

Constructing “reality”

  • The advert uses realistic sets, lighting, and props to build believable worlds:
    • A child’s cosy bedroom (fairy lights, pink bedding)
    • A clean, professional clinic (bright, white lighting)
  • These two spaces are merged visually, to symbolise:
    • Using NHS 111 brings healthcare into your home
  • The text “Get to the help you need” also reminds viewers that this is a constructed message guiding behaviour.

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1Overview

2Component 1: Section A

3Component 1: Section B

4Component 2: Section A

5Component 2: Section B

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