Costs of Maintaining High Quality/Service
Business: Cambridge International GCSE (2027 Exams), topic 4.3.6
Costs of Maintaining High Quality/Service
There are some costs of maintaining higher quality products and services:
Inspection costs
- There are costs associated with inspecting and identifying quality problems throughout the production process.
Staff training
- It costs firms money to train employees and get them to embrace a culture of quality (TQM).
Provision of services
- Providing services like customer service to ensure high quality will cost the business money.
Test yourself on Costs of Maintaining High Quality/Service
What are the costs of maintaining high quality products and services?
Which of the following is not a cost of maintaining high quality products and services?
Why is it expensive for businesses to maintain high quality products and services?