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  1. Revision notes
  2. IGCSE
  3. Business
  4. Cambridge International
  5. End of Topic Test - The Workforce

End of Topic Test - The Workforce

Business: Cambridge International GCSE (2027 Exams), topic 2.1.7

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Business: Cambridge International GCSE (2027 Exams) contents

  1. 1 Understanding Business Activity

    • 1.1 Business Activity

      • 1.1.1 Purpose of Business Activity
      • 1.1.2 Customer Needs
      • 1.1.3 Why are Businesses Set Up?
      • 1.1.4 Specialisation & Division of Labour
    • 1.2 Classification of Businesses

      • 1.2.1 The 3 Sectors of Economic Activity
      • 1.2.2 Public & Private Sector
    • 1.3 Enterprise, Business Growth & Size

      • 1.3.1 Business Aims
      • 1.3.2 Business Objectives
      • 1.3.3 Different Businesses Have Different Objectives
      • 1.3.4 Business Objectives Change Over Time
      • 1.3.5 End of Topic Test - Business Objectives
      • 1.3.6 Enterprise
      • 1.3.7 Risks
      • 1.3.8 Rewards
      • 1.3.9 Entrepreneur
      • 1.3.10 Role of the Entrepreneur
      • 1.3.11 Encouragement of Enterprise
      • 1.3.12 Business Plans
      • 1.3.13 Advantages & Disadvantages of a Business Plan
      • 1.3.14 The Main Parts of a Business Plan
      • 1.3.15 Methods of Measuring Business Size
      • 1.3.16 Business Expansion - Internal Expansion
      • 1.3.17 Advantages of External Expansion
      • 1.3.18 Disadvantages of External Expansions
      • 1.3.19 Small Businesses
      • 1.3.20 Reasons for Business Failure
    • 1.4 Types of Business Organisation

      • 1.4.1 Sole Traders
      • 1.4.2 Partnerships
      • 1.4.3 Limited Companies
      • 1.4.4 Private Limited Companies
      • 1.4.5 Public Limited Companies
      • 1.4.6 Unlimited vs Limited Liability
      • 1.4.7 Not For Profit
      • 1.4.8 Franchising
      • 1.4.9 End of Topic Test - Business Ownership
      • 1.4.10 Application Questions - Business Ownership
      • 1.4.11 Diagnostic Misconceptions - Company vs Business
    • 1.5 Business Objectives & Stakeholder Objectives

      • 1.5.1 The Main Stakeholders in a Business
      • 1.5.2 The Impact & Influence of Stakeholders on Business
      • 1.5.3 Diagnostic Misconceptions - Profit
      • 1.5.4 Diagnostic Misconceptions - Owners vs Shareholders
  2. 2 People in Business

    • 2.1 Human Resource Management (HRM)

      • 2.1.1 Contracts of Employment
      • 2.1.2 Recruitment
      • 2.1.3 Benefits of an Effective Recruitment Process
      • 2.1.4 Reducing the Workforce
      • 2.1.5 Legal Controls Over Employment
      • 2.1.6 Training
      • 2.1.7 End of Topic Test - The Workforce
      • 2.1.8 Application Questions - The Workforce
      • 2.1.9 Diagnostic Misconceptions - Recruitment
    • 2.2 Organisation & Management

      • 2.2.1 Internal Organisational Structures
      • 2.2.2 Business Functions & Definitions
      • 2.2.3 Centralised vs. Decentralised Structures
      • 2.2.4 Tall & Flat Organisations
      • 2.2.5 The Impact of Organisational Structure on Managing
      • 2.2.6 Leadership Styles
      • 2.2.7 Trade Unions
      • 2.2.8 End of Topic Test - Org Structure
    • 2.3 Methods of Communication

      • 2.3.1 Communication in Businesses
    • 2.4 Motivating Employees

      • 2.4.1 Motivation in the Workplace
      • 2.4.2 Financial Methods of Motivation
      • 2.4.3 Non-Financial Methods of Motivation
      • 2.4.4 Diagnostic Misconceptions - Money
  3. 3 Marketing

    • 3.1 Marketing & the Market

      • 3.1.1 Customer Needs
      • 3.1.2 Identifying and Satisfying Customer Needs
      • 3.1.3 The Market
      • 3.1.4 The Market-Driven Approach
      • 3.1.5 Competition
      • 3.1.6 The Impact of High Competition
      • 3.1.7 Diagnostic Misconceptions - Competition
      • 3.1.8 Market Segmentation
      • 3.1.9 Methods of Market Segmentation
    • 3.2 Market Research

      • 3.2.1 Market Research
      • 3.2.2 Qualitative & Quantitative Research
      • 3.2.3 Primary Market Research
      • 3.2.4 Secondary Market Research
      • 3.2.5 Analyse Market Research Data
      • 3.2.6 Application Questions - Marketing
      • 3.2.7 End of Topic Test - Marketing
    • 3.3 Marketing Mix

      • 3.3.1 The Product Life Cycle
      • 3.3.2 Product Design
      • 3.3.3 Product Portfolio & The Boston Matrix
      • 3.3.4 Benefits & Risks of New Products
      • 3.3.5 Extension Strategies
      • 3.3.6 Price
      • 3.3.7 Pricing - Skimming & Penetration
      • 3.3.8 Competitive and Cost-Plus Pricing
      • 3.3.9 Market Mapping - Price vs Quality
      • 3.3.10 Place
      • 3.3.11 Manufacturer-Wholesalers-Retailers-Customers
      • 3.3.12 Manufacturer-Retailers-Customers
      • 3.3.13 Direct to Customers
      • 3.3.14 Promotional Methods
      • 3.3.15 Reasons for Promotion
      • 3.3.16 Advertising
      • 3.3.17 Advertisement - Product Placement
      • 3.3.18 Public Relations
      • 3.3.19 Sales Promotion
      • 3.3.20 Sponsorship
      • 3.3.21 Social Media
      • 3.3.22 Promotional Mix
      • 3.3.23 E-Commerce and M-Commerce
      • 3.3.24 Benefits & Drawbacks of E-Commerce and M-Commerce
      • 3.3.25 End of Topic Test - Marketing Mix
      • 3.3.26 Grade 9 - Marketing Mix
      • 3.3.27 Diagnostic Misconceptions - Decreasing Price
      • 3.3.28 Diagnostic Misconceptions - Advertise vs Promote
      • 3.3.29 Diagnostic Misconceptions - Social Media
      • 3.3.30 Marketing Strategy
      • 3.3.31 Entering Foreign Markets
    • 3.4 Legal Controls

      • 3.4.1 Legal Controls on Marketing
  4. 4 Operations Management

    • 4.1 Production of Goods & Services

      • 4.1.1 Production Processes Overview
      • 4.1.2 Job Production
      • 4.1.3 Flow Production
      • 4.1.4 Batch Production
      • 4.1.5 Production Efficiency - Lean Production
      • 4.1.6 Managing Stock - Just in Time
      • 4.1.7 Technology & Production
      • 4.1.8 Factors of Production
      • 4.1.9 Diagnostic Misconceptions - JIT vs JIC
    • 4.2 Cost, Scale of Production & Break-Even Analysis

      • 4.2.1 Costs
      • 4.2.2 Costs - Calculations
      • 4.2.3 Economies of Scale
      • 4.2.4 Diseconomies of Scale
      • 4.2.5 Break-Even Analysis
      • 4.2.6 Profits and Losses - Calculations
      • 4.2.7 Diagnostic Misconceptions - Fixed Costs
      • 4.2.8 Diagnostic Misconceptions - Economies of Scale
      • 4.2.9 Diagnostic Misconceptions - Break-Even
    • 4.3 Achieving Quality Production

      • 4.3.1 Importance of Quality
      • 4.3.2 Measuring Quality
      • 4.3.3 Quality control
      • 4.3.4 Total Quality Management
      • 4.3.5 Benefits of Maintaining High Product/Service Qual.
      • 4.3.6 Costs of Maintaining High Quality/Service
      • 4.3.7 End of Topic Test - Operational Decisions
    • 4.4 Location Decisions

      • 4.4.1 Business Location
      • 4.4.2 Nature of Business Activity
  5. 5 Financial Information & Decisions

    • 5.1 Business Finance

      • 5.1.1 Finance
      • 5.1.2 Sources of Finance
      • 5.1.3 Factors Affecting Financing
    • 5.2 Cash Flow Forecast

      • 5.2.1 Cash Flow
      • 5.2.2 Cash Flow Forecasts
      • 5.2.3 Consequences of Cash Flow Problems
      • 5.2.4 Cash Flow - Calculations
      • 5.2.5 Solutions to Cash Flow Problems
      • 5.2.6 Diagnostic Misconceptions - Cash Flow
    • 5.3 Profit & Loss

      • 5.3.1 Profit
      • 5.3.2 Profit - Calculations
      • 5.3.3 Financial Statements
      • 5.3.4 Income Statements
      • 5.3.5 Financial Data
      • 5.3.6 Information from Graphs & Charts
      • 5.3.7 End of Topic Test - Finance
      • 5.3.8 Grade 9 - Finance
    • 5.4 Statement of Financial Position

      • 5.4.1 Elements of a Statement of Financial
    • 5.5 Analysis of Accounts

      • 5.5.1 Gross Profit
      • 5.5.2 Liquidity
      • 5.5.3 Gross Profit - Calculations
      • 5.5.4 Net Profit
      • 5.5.5 Net Profit - Calculations
      • 5.5.6 Operating Profit Margin
      • 5.5.7 Markup
      • 5.5.8 Return on Capital Employed (ROCE)
      • 5.5.9 Current Ratio & Acid Test Ratio
  6. 6 External Influences on Business Activity

    • 6.1 Economic Issues

      • 6.1.1 Business Cycle
      • 6.1.2 Objectives of Government Economic Policy
      • 6.1.3 Provision of Public Services
      • 6.1.4 Taxation & Constraints on Public Spending
      • 6.1.5 The Government & Business Activity
      • 6.1.6 Interest Rates
      • 6.1.7 Interest Rates - Calculations
      • 6.1.8 Diagnostic Misconceptions - Recession
    • 6.2 Business & the International Economy

      • 6.2.1 Multinational Companies
      • 6.2.2 Exchange Rates
    • 6.3 Business & the Environment

      • 6.3.1 Globalisation
      • 6.3.2 Environmental Issues
      • 6.3.3 Business and Sustainability
    • 6.4 Business & Ethical Issues

      • 6.4.1 Ethical Considerations for Businesses
      • 6.4.2 Benefits of Being Ethical
    • 6.5 Pressure Groups

      • 6.5.1 Pressure Groups

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