8.2.2

(2024 EXAMS ONLY) Bowman's Strategic Clock

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Bowman's Strategic Clock

Bowman’s strategic clock provides an alternative approach to positioning and suggests a range of methods a business can use to remain competitive.

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Example of Bowman's strategic clock

  • A supermarket may offer a range of value products, with limited customer service, and self-service checkouts, though may still be competitive if the price charged for products is perceived as low enough by customers;
  • A supermarket may offer a range of high-quality products, with personal shopper services and staffed checkouts with bag packing staff, though with much higher prices, but may still remain competitive if the prices charged provide value when considering the benefits of shopping at this supermarket.
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Difficulty of competing on both price and customer benefits

  • Offering products with perceived high benefits but at a low price, or offering products with low perceived benefits at a high price, will not offer a realistic or viable position for a business to take; they are destined, ultimately, for failure.
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Advantages of competitive advantage

  • Competitive advantage can increase market share and sales revenue as customers are attracted to the business.
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Disadvantages of competitive advantage

  • Competitive advantage, if it cannot be protected, can be copied by competitors who want to share a business’s success, resulting in the competitive advantage no longer existing.

Positions in Bowman's Strategic Clock

Bowman’s strategic clock offers businesses a range of positions:

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Low price

  • Low-price of “no-frills” is a viable position as customers who perceive a product to have very low perceived benefits will be willing to buy the product or service assuming it has a low price.
    • Ryanair is an example of this positioning approach.
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Hybrid

  • Hybrid is a viable approach, especially for businesses seeking to gain market share, as customers are willing to buy a product or service for a low price if there are some perceived benefits.
    • For example, Ikea offers high-quality products but advertises its competitive pricing.
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Differentiation

  • Differentiation as a viable position as customers who perceive a product to have high benefits will be willing to pay a higher price.
    • For example, Waitrose offers perceived benefits and is able to charge higher prices as a result.
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Influences on positioning strategy

  • A business must consider the business’ competences. If the business’ competencies are in offering high-quality products which offer benefit to customers, a position focussing on price may be challenging.
  • A business must consider the presence and location of competitors as the position of a competitor may affect and influence the decisions made by a business trying to compete.
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Stuck in the middle

  • Being stuck in the middle can be fatal to a business as customers seeking cost leadership will seek to purchase from a retailer focussed on cost leadership.
    • Customers wishing to purchase differentiated products will purchase from a retailer offering differentiated goods; there is no middle ground for retailers or producers to occupy.

Jump to other topics

1What is Business?

2Managers, Leadership & Decision Making

3Decision Making to Improve Marketing Performance

4Decision Making to Improve Operational Performance

5Decision Making to Improve Financial Performance

6Improving Human Resource Performance

7Analysing the Strategic Position of a Business

8Choosing Strategic Direction

9How to Pursue Strategies

10Managing Strategic Change

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