3.4.2

Product Decisions

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The Product Life Cycle

The product life cycle is the series of stages that a product goes through over its lifetime. Not all products last forever. They start somewhere and most products and services experience a fall in sales after a certain period of time. The stages of the product life cycle are:

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Research and development

  • Research and development is the stage before a product has actually been made.
  • Businesses will invest in researching a certain area of the market and if they discover a business opportunity, they may then take the time and resources to develop a product or service that fits a gap in the market.
    • A pharmaceutical company may invest into researching a certain disease to see if there is a drug that might help cure it.
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Introduction

  • The introduction is the stage where a business introduces or launches the new product (or service) to the market.
  • Marketing and advertising are important in this stage of the product life cycle because a business needs to find a way to let consumers know what the product is and that the product exists.
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Growth

  • Successful products often undergo a period of growth as more and more customers discover and buy the product.
  • In the early days, just after introduction, the rate of growth tends to increase.
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Maturity

  • At this stage, the number of new customers buying the product has slowed down and the market for the product can be considered mature.
  • But sales of the product are still rising, just less quickly than before (they are rising at a decreasing rate).
    • People grow a lot less between the ages of 13 and 18 when compared to age 1 and 6.
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Saturation

  • At this stage, the sales of the product have reached its peak and no longer increase but remain steady.
  • Essentially all consumers who want the product or service have bought or acquired it.
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Decline

  • Changes in fashion, consumer tastes/preferences, technological advances and new competition offering similar products can all mean that the demand for a product begins to fall.

The Boston Matrix

The choice of marketing mix may depend on a product’s location in the Boston Matrix.

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Types of product in the Boston Matrix

  • A dog product has a low market share and is in a market of low growth, for example DVD and CD discs.
  • A cash cow product has a high market share and is in a market of low growth, for example Apple TV products.
  • A star product has a high market share and is in a market of high growth, for example new iPhone smartphones.
  • A question mark product has a low market share and is in a market of high growth.
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Factors influencing decisions on the marketing mix

  • The business’ marketing objectives may affect decisions made about the marketing mix.
  • The target market may affect decisions made about the marketing mix.
  • The presence and size of competitors may affect decisions made about the marketing mix.
  • The type of product may affect decisions made about the marketing mix, for example whether the product is a convenience good.

Jump to other topics

1What is Business?

2Managers, Leadership & Decision Making

3Decision Making to Improve Marketing Performance

4Decision Making to Improve Operational Performance

5Decision Making to Improve Financial Performance

6Improving Human Resource Performance

7Analysing the Strategic Position of a Business

8Choosing Strategic Direction

9How to Pursue Strategies

10Managing Strategic Change

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