A-A* (AO3/4) - Amazon & Netflix Org Design

1.1.1Why Businesses Exist

1.1.2Business Aims & Objectives

1.1.3Revenue & Costs

1.1.4A-A* (AO3/4) - Cost Leadership

1.1.5Profit

1.1.6End of Topic Test - The Nature of Business

1.2.1Sole Traders

1.2.2Limited Liability

1.2.3Non-Profit

1.2.4Franchising

1.2.5A-A* (AO3/4) - Franchising at Blockbuster

1.2.6Key Business Terms

1.2.7Shareholders

1.2.8End of Topic Test - Different Businesses

1.3.1External Environments

2.1.1Managers

2.1.2(2024 EXAMS ONLY) Blake Mouton

2.1.3Management Theories

2.1.4End of Topic Test - Management

2.2.1Scientific Decision Making

2.2.2Intuition Decision Making

2.2.3Influences on Decision Making

2.2.4A-A* (AO3/4) - Taylorism & Jack Welch

2.2.5End of Topic Test - Management Decisions

2.3.1Stakeholders

3.1.1Setting Marketing Objectives

3.2.1Market Calculations

3.2.2Market Research

3.2.3Market Mapping

3.2.4Methods of Market Research

3.2.5Interpreting PED & YED

3.3.1Segmentation

3.3.2Niche & Mass Markets

3.4.1Marketing Mix

3.4.2Product Decisions

3.4.3Pricing Decisions & Price Skimming

3.4.4Pricing Decisions & Price Penetration

3.4.5A-A* (AO3/4) - Pricing & Competition

3.4.6Promotional Decisions

3.4.7Promotional Decisions 2

3.4.8Promotional Decisions 3

3.4.9Distribution Decisions

3.4.10Distribution Decisions 2

3.4.11Digital Marketing

3.4.12Evaluating Digital Marketing

3.4.13A-A* (AO3/4) - The Marketing Mix & Promotion

4.1.1Setting Operational Objectives

4.2.1Operations Data

4.2.2A-A* (AO3/4) - The Problem with Operations Data

4.3.1Capacity

4.3.2Productivity & Efficiency

4.3.3Technology & Efficiency

4.4.1Importance of Quality

4.4.2Measuring & Identifying Quality

4.4.3Total Quality Management

4.4.4Evaluating Total Quality Management

4.4.5A-A* (AO3/4) - Toyota Production System

4.5.1Improving the Supply Chain

4.5.2Inventory

4.5.3Outsourcing

5.1.1Setting Financial Objectives

5.1.2Influences on Financial Objectives

5.2.1Cash-Flow & Budgets

5.2.2Break-Even & Profitability Analysis

5.3.1Internal Sources of Finance

5.3.2External Sources of Finance

5.3.3Factors for Financing

5.3.4A/A* (AO3/4) - Debt

5.4.1Improving Cash Flow & Profits

6.1.1Setting Human Resource Objectives

6.1.2Human Resource Management

6.2.1Analysing Human Resource Performance

6.2.2Analysing Human Resource Performance 2

6.2.3Analysing Human Resource Performance 3

6.3.1Job Design

6.3.2(2024 EXAMS ONLY) Hackman & Oldham's Model

6.3.3Organisational Design

6.3.4Human Resource Flow

6.4.1Motivating & Engaging Employees

6.4.2Taylor's Theory

6.4.3Maslow's Theory

6.4.4Herzberg's Theory

6.4.5Different Incentives

6.4.6Evaluating Incentives

6.5.1Improving Employer-Employee Relations

6.5.2A-A* (AO3/4) - The Winter of Discontent

7.1.1Business Mission & Corporate Objective

7.1.2Mission, Corporate Objectives & Strategy

7.1.3SWOT Analysis

7.1.4A-A* (AO3/4) - SWOT Analysis

7.2.1Financial Ratios

7.3.1Non-Financial Data

7.3.2Core Competences

7.3.3(2024 EXAMS ONLY) Kaplan and Norton's Balanced Sco

7.3.4Assessing Business Performance

7.3.5A-A* (AO3/4) - Assessing Financial Performance

7.4.1Political & Legal Change

7.5.1Economic Environment

7.5.2Business Considerations from Globalisation

7.5.3A-A* (AO3/4) - Interest Rates in the UK

7.6.1Social & Technological Environment

7.6.2Lifestyle & Technological Environment

7.6.3Corporate Social Responsibility

7.7.1Porter's Five Forces

7.7.2A-A* (AO3/4) - The 5 Forces

7.8.1Investment Appraisal

8.1.1Choosing Areas of Competition

8.1.2A-A* (AO3/4) - Diversification

8.2.1Choosing How to Compete

8.2.2(2024 EXAMS ONLY) Bowman's Strategic Clock

9.1.1Growth & Retrenchment

9.1.2Challenges of Growth

9.1.3(2024 EXAMS ONLY) Growth Models

9.1.4A-A* (AO3/4) - Diseconomies of Scale

9.2.1Assessing Innovation

9.3.1Internationalisation

9.3.2Sourcing Resources & Entering Markets

9.3.3A-A* (AO3/4) - Internationalisation in Guatemala

9.3.4Managing Internationalisation

9.3.5(2024 EXAMS ONLY) Bartlett & Ghosal's Model

9.3.6Impact of Internationalisation

9.4.1Assessing Use of Digital Technology

9.4.2Impact of Digital Technology

10.1.1Managing Change

10.2.1Managing Organisational Culture

10.2.2(2024 EXAMS ONLY) Hofstede's Model

10.2.3Organisational Structures

10.3.1Managing Strategic Implementation

10.4.1Problems with Strategy

10.4.2A-A* (AO3/4) - Divorce of Ownership from Control