NHS 111 - Representation

Media Studies: Eduqas GCSE, topic 2.6.3

NHS 111 - Representation

This NHS 111 advert constructs positive, modern representations of fatherhood, the Black community, children and disability, and healthcare professionals.

Challenging gender stereotypes

Challenging gender stereotypes

  • Traditionally, men are not shown as emotional or nurturing.
  • The advert challenges this stereotype by showing:
  • A caring, concerned father supporting his sick daughter.
  • A man actively seeking help through NHS 111.
  • The message is reinforced by written text: “Get to the help you need.”
  • Implied: Men can and should take active roles in family health and care.
  • This encourages all parents, not just mothers, to seek medical advice responsibly.
Representing the Black community

Representing the Black community

  • The advert features a Black family – a conscious and meaningful choice.
  • Historically, Black men have been underrepresented in health campaigns.
  • Representation matters:
  • When audiences see themselves in adverts, they’re more likely to engage.
  • This improves health outcomes and sense of belonging.
  • This inclusion helps normalise diversity and encourages all communities to trust NHS services.
Representation of children

Representation of children

  • The daughter’s identity is constructed through:
  • Plaited pigtails and pink tones → stereotypically feminine
  • Hearing aid → inclusive representation of the deaf community
  • Body language (looking to her dad) → shows dependence and vulnerability
  • This represents children as cared for, loved, and included – regardless of ability.
Reflecting post-COVID society

Reflecting post-COVID society

  • The background shows healthcare workers:
  • Wearing masks
  • Working behind plastic screens
  • These choices reflect real-world social distancing and new healthcare norms.
  • They add authenticity to the advert and ground it in recent cultural memory.
Constructing “reality”

Constructing “reality”

  • The advert uses realistic sets, lighting, and props to build believable worlds:
  • A child’s cosy bedroom (fairy lights, pink bedding)
  • A clean, professional clinic (bright, white lighting)
  • These two spaces are merged visually, to symbolise:
  • Using NHS 111 brings healthcare into your home
  • The text “Get to the help you need” also reminds viewers that this is a constructed message guiding behaviour.

Test yourself on NHS 111 - Representation

  • What stereotype about men does the NHS 111 advert challenge?

  • How does the father in the advert show care and responsibility?

  • What does the child’s hearing aid represent?

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