2.5.4

Effective Recruitment

Test yourself on Effective Recruitment

Test your knowledge with free interactive questions on Seneca — used by over 10 million students.

Benefits of Having an Effective Recruitment Process

Having an effective recruitment process means that the firm is more likely to attract and select the best possible people for the job. This can have several positive effects:

High productivity

High productivity

  • Productivity should be higher with more skilled, harder working employees. A recruitment process that is effective will attract these employees and this should lead to higher output for the firm.
High quality output

High quality output

  • People who are more skilled and are a better fit for the job will produce higher quality output.
Good customer service

Good customer service

  • People who are better suited to a particular job and a particular firm are more likely to care about the firm and its image. Because of this, they may make more effort to do their best and offer good customer service.
Staff retention

Staff retention

  • Recruitment and training are usually expensive. This means that retaining (keeping hold of) staff is important for a firm.
  • Finding a person that is right for the job will likely mean that they stay much longer.

Internal Organisational Structures

An organisational structure is the system that defines a hierarchy in an organisation. An organisational structure identifies every job in an organisation, the responsibilities of each job and how each job is related to other jobs.

Hierarchy

Hierarchy

  • A hierarchy just means layers, with certain jobs within the organisation having authority over others.
  • Jobs higher up in the hierarchy will therefore have more power in decision making.
  • The manager of a football team manages the players and guides them on what to do in a game. Jose Mourinho used to manage Paul Pogba (with difficulty) in the hierarchy at Manchester United.
Directors

Directors

  • Directors are at the top of an organisation’s hierarchy. They have the most influence over a company’s decisions.
  • Directors decide what the firm’s strategy is and make important decisions for the business as a whole.
Managers

Managers

  • Managers are the next rung down on the ladder.
  • They help to communicate the strategy of the firm to their subordinates (people below them in the hierarchy).
  • They also organise the people below them in the hierarchy (span of control) to achieve the firm’s objectives.
    • Note – there may be more than 1 layer of managers within a firm.
Supervisors

Supervisors

  • Supervisors are the lowest level of people in a hierarchy that are still responsible for managing other people.
  • They manage the people at the lowest level of the organisation.
  • These people usually manage specific projects that are conducted (done) in small teams.
Operatives

Operatives

  • Operatives are at the lowest level in an organisation. They are people who are not responsible for anyone else in the organisation.
  • In a hotel, a normal cleaner is usually an operator.
  • Similarly in a restaurant, a pot washer is usually an operative and does not manage anyone else.
    • Factory workers are often operatives.
Jump to other topics
1

Investigating Small Business

1.1

Enterprise & Entrepreneurship

1.1.1The Dynamic Nature of Businesses1.1.2Risk & Reward1.1.3The Role of Business Enterprise1.1.4The Role of Business Enterprise 21.1.5The Role of the Entrepreneur1.1.6End of Topic Test - Dynamic Nature of Business1.1.7Grade 9 - Dynamic Nature of Business
1.2

Spotting a Business Opportunity

1.2.1Customer Needs1.2.2Market Research1.2.3Market Segmentation1.2.4The Competitive Environment1.2.5Primary & Secondary Market Research1.2.6End of Topic Test - Business Opportunities1.2.7Application Questions - Business Opportunities1.2.8Exam-Style Questions - Market Segmentation1.2.9Diagnostic Misconceptions - Competition
1.3

Putting a Business Idea into Practice

1.3.1Business Aims1.3.2Business Objectives1.3.3Business Revenues & Costs1.3.4Costs - Calculations1.3.5Revenue - Calculations1.3.6Business Profits & Break-Even Analysis1.3.7Profits & Losses - Calculations1.3.8Interest - Calculations1.3.9Cash & Cash Flow1.3.10Cash & Cash Flow 21.3.11Cash Flow - Calculations1.3.12Sources of Business Finance1.3.13End of Topic Test - Business in Practice1.3.14Grade 9 - Business in Practice1.3.15Exam-Style Questions - Business in Practice1.3.16Diagnostic Misconceptions - Profit1.3.17Diagnostic Misconceptions - Company vs Business1.3.18Diagnostic Misconceptions - Economies of Scale1.3.19Diagnostic Misconceptions - Cash Flow1.3.20Diagnostic Misconceptions - Break-even1.3.21Diagnostic Misconceptions - Fixed Costs
1.4

Making the Business Effective

1.4.1The Options for Start-Up & Small Businesses1.4.2Limited Liability1.4.3Franchising & Not-For-Profits1.4.4Business Location1.4.5The Marketing Mix1.4.6Business Plans1.4.7End of Topic Test - Effective Business1.4.8Application Questions - Effective Business1.4.9Exam-Style Questions - Business Plans
1.5

Business Stakeholders

1.5.1Business Stakeholders1.5.2Technology & Business1.5.3Legislation & Business1.5.4Legislation & Business 21.5.5The Economy & Business1.5.6External Influences1.5.7End of Topic Test - Business Stakeholders1.5.8Grade 9 - Business Stakeholders1.5.9Diagnostic Misconceptions - Recessions
2

Building a Business

2.1

Growing the Business

2.1.1Business Growth2.1.2Finance2.1.3Changes in Business Aims & Globalisation2.1.4Ethics & Business2.1.5The Environment & Business2.1.6End of Topic Test - Growing a Business2.1.7Application Questions - Growing a Business2.1.8Exam-Style Questions - Business Growth
2.2

Making Marketing Decisions

2.2.1Product2.2.2Product Life Cycle2.2.3Price2.2.4Pricing Methods2.2.5End of Topic Test - Product & Price2.2.6Grade 9 - Product & Price2.2.7Promotion & Advertising2.2.8PR & Sales Promotions2.2.9Sponsorship & Product Placement2.2.10Promotional Mix2.2.11End of Topic Test - Promotion2.2.12Application Questions - Promotion2.2.13Exam-Style Questions - Promotional Mix2.2.14Place & Wholesalers2.2.15Direct to Consumer2.2.16E-commerce & M-commerce2.2.17Diagnostic Misconceptions - Decreasing Price2.2.18Diagnostic Misconceptions - Advertise vs Promote2.2.19Diagnostic Misconceptions - Social Media
2.3

Making Operational Decisions

2.3.1Job Production2.3.2Batch & Flow Production2.3.3Working with Suppliers2.3.4Effective Supply Chains2.3.5Just In Time & Just In Case2.3.6Managing Quality2.3.7Total Quality Management2.3.8The Sales Process2.3.9End of Topic Test - Operational Decisions2.3.10Grade 9 - Operational Decisions2.3.11Exam-Style Questions - Managing Stock2.3.12Diagnostic Misconceptions - JIT vs JIC
2.4

Making Financial Decisions

2.4.1Gross Profit & Net Profit - Definitions2.4.2Gross Profit - Calculations2.4.3Net Profit - Calculations2.4.4Rate of Return2.4.5Rate of Return - Calculations2.4.6Research & Financial Data2.4.7Marketing Data2.4.8Percentage Change - Calculations
2.5

Making Human Resource Decisions

2.5.1Organisational Structures2.5.2Organisational Structures 22.5.3Recruitment2.5.4Effective Recruitment2.5.5Training a Workforce2.5.6Motivating a Workforce2.5.7End of Topic Tests - Human Resources2.5.8Application Questions - Human Resources2.5.9Exam-Style Questions - Human Resources2.5.10Diagnostic Misconceptions - Owners vs Shareholders2.5.11Diagnostic Misconceptions - Internal Recruitment2.5.12Diagnostic Misconceptions - Employee Motivation

Practice questions on Effective Recruitment

Can you answer these? Test yourself with free interactive practice on Seneca — used by over 10 million students.

  1. 1
    Which of these is not a benefit of effective recruitment?Multiple choice
  2. 2
    Which of these is not likely to increase with an effective recruitment process?Multiple choice
  3. 3
    Business Hierarchies Put in order
  4. 4
    Functions of a company's organisational structure:Fill in the list
Answer all questions on Effective Recruitment

Unlock your full potential with Seneca Premium

  • Unlimited access to 10,000+ open-ended exam questions

  • Mini-mock exams based on your study history

  • Unlock 800+ premium courses & e-books

Get started with Seneca Premium

Recruitment

Training a Workforce