Effective Recruitment

Benefits of Having an Effective Recruitment Process

Having an effective recruitment process means that the firm is more likely to attract and select the best possible people for the job. This can have several positive effects:

High productivity

Productivity should be higher with more skilled, harder working employees. A recruitment process that is effective will attract these employees and this should lead to higher output for the firm.

High quality output

People who are more skilled and are a better fit for the job will produce higher quality output.

Good customer service

People who are better suited to a particular job and a particular firm are more likely to care about the firm and its image. Because of this, they may make more effort to do their best and offer good customer service.

Staff retention

Recruitment and training are usually expensive. This means that retaining (keeping hold of) staff is important for a firm.
Finding a person that is right for the job will likely mean that they stay much longer.

Internal Organisational Structures

An organisational structure is the system that defines a hierarchy in an organisation. An organisational structure identifies every job in an organisation, the responsibilities of each job and how each job is related to other jobs.

Hierarchy

A hierarchy just means layers, with certain jobs within the organisation having authority over others.
Jobs higher up in the hierarchy will therefore have more power in decision making.
The manager of a football team manages the players and guides them on what to do in a game. Jose Mourinho used to manage Paul Pogba (with difficulty) in the hierarchy at Manchester United.

Directors

Directors are at the top of an organisation’s hierarchy. They have the most influence over a company’s decisions.
Directors decide what the firm’s strategy is and make important decisions for the business as a whole.

Managers

Managers are the next rung down on the ladder.
They help to communicate the strategy of the firm to their subordinates (people below them in the hierarchy).
They also organise the people below them in the hierarchy (span of control) to achieve the firm’s objectives.
- Note – there may be more than 1 layer of managers within a firm.

Supervisors

Supervisors are the lowest level of people in a hierarchy that are still responsible for managing other people.
They manage the people at the lowest level of the organisation.
These people usually manage specific projects that are conducted (done) in small teams.

Operatives

Operatives are at the lowest level in an organisation. They are people who are not responsible for anyone else in the organisation.
In a hotel, a normal cleaner is usually an operator.
Similarly in a restaurant, a pot washer is usually an operative and does not manage anyone else.
- Factory workers are often operatives.

1Enterprise & Entrepreneurship

1.1The Dynamic Nature of Businesses

1.1.1The Dynamic Nature of Businesses

1.1.2Risk & Reward

1.1.3The Role of Business Enterprise

1.1.4The Role of Business Enterprise 2

1.1.5The Role of the Entrepreneur

1.1.6End of Topic Test - Dynamic Nature of Business

1.1.7Grade 9 - Dynamic Nature of Business

1.2Spotting a Business Opportunity

1.2.1Customer Needs

1.2.2Market Research

1.2.3Market Segmentation

1.2.4The Competitive Environment

1.2.5Primary & Secondary Market Research

1.2.6End of Topic Test - Business Opportunities

1.2.7Application Questions - Business Opportunities

1.2.8Exam-Style Questions - Market Segmentation

1.3Putting a Business Idea into Practice

1.3.1Business Aims

1.3.2Business Objectives

1.3.3Business Revenues & Costs

1.3.4Costs - Calculations

1.3.5Revenue - Calculations

1.3.6Business Profits & Break-Even Analysis

1.3.7Profits & Losses - Calculations

1.3.8Interest - Calculations

1.3.9Cash & Cash Flow

1.3.10Cash & Cash Flow 2

1.3.11Cash Flow - Calculations

1.3.12Sources of Business Finance

1.3.13End of Topic Test - Business in Practice

1.3.14Grade 9 - Business in Practice

1.3.15Exam-Style Questions - Business in Practice

1.4Making the Business Effective

1.4.1The Options for Start-Up & Small Businesses

1.4.2Limited Liability

1.4.3Franchising & Not-For-Profits

1.4.4Business Location

1.4.5The Marketing Mix

1.4.6Business Plans

1.4.7End of Topic Test - Effective Business

1.4.8Application Questions - Effective Business

1.4.9Exam-Style Questions - Business Plans

1.5Business Stakeholders

1.5.1Business Stakeholders

1.5.2Technology & Business

1.5.3Legislation & Business

1.5.4Legislation & Business 2

1.5.5The Economy & Business

1.5.6External Influences

1.5.7End of Topic Test - Business Stakeholders

1.5.8Grade 9 - Business Stakeholders

2Building a Business

2.1Growing the Business

2.1.1Business Growth

2.1.2Finance

2.1.3Changes in Business Aims & Globalisation

2.1.4Ethics & Business

2.1.5The Environment & Business

2.1.6End of Topic Test - Growing a Business

2.1.7Application Questions - Growing a Business

2.1.8Exam-Style Questions - Business Growth

2.2Making Marketing Decisions

2.2.1Product

2.2.2Product Life Cycle

2.2.3Price

2.2.4Pricing Methods

2.2.5End of Topic Test - Product & Price

2.2.6Grade 9 - Product & Price

2.2.7Promotion & Advertising

2.2.8PR & Sales Promotions

2.2.9Sponsorship & Product Placement

2.2.10Promotional Mix

2.2.11End of Topic Test - Promotion

2.2.12Application Questions - Promotion

2.2.13Exam-Style Questions - Promotional Mix

2.2.14Place & Wholesalers

2.2.15Direct to Consumer

2.2.16E-commerce & M-commerce

2.3Making Operational Decisions

2.3.1Job Production

2.3.2Batch & Flow Production

2.3.3Working with Suppliers

2.3.4Effective Supply Chains

2.3.5Just In Time & Just In Case

2.3.6Managing Quality

2.3.7Total Quality Management

2.3.8The Sales Process

2.3.9End of Topic Test - Operational Decisions

2.3.10Grade 9 - Operational Decisions

2.3.11Exam-Style Questions - Managing Stock

2.4Making Financial Decisions

2.4.1Gross Profit & Net Profit - Definitions

2.4.2Gross Profit - Calculations

2.4.3Net Profit - Calculations

2.4.4Rate of Return

2.4.5Rate of Return - Calculations

2.4.6Research & Financial Data

2.4.7Marketing Data

2.4.8Percentage Change - Calculations

2.5Making Human Resource Decisions

2.5.1Organisational Structures

2.5.2Organisational Structures 2

2.5.3Recruitment

2.5.4Effective Recruitment

2.5.5Training a Workforce

2.5.6Motivating a Workforce

2.5.7End of Topic Tests - Human Resources

2.5.8Application Questions - Human Resources

2.5.9Exam-Style Questions - Human Resources

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