2.2.2

Product Life Cycle

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The Product Life Cycle

The product life cycle is the series of stages that a product goes through over its lifetime. Not all products last forever. They start somewhere and most products and services experience a fall in sales after a certain period of time. The stages of the product life cycle are:

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Research and development

  • Research and development is the stage before a product has actually been made.
  • Businesses will invest in researching a certain area of the market and if they discover a business opportunity, they may then take the time and resources to develop a product or service that fits a gap in the market.
    • A pharmaceutical company may invest into researching a certain disease to see if there is a drug that might help cure it.
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Introduction

  • The introduction is the stage where a business introduces or launches the new product (or service) to the market.
  • Marketing and advertising are important in this stage of the product life cycle because a business needs to find a way to let consumers know what the product is and that the product exists.
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Growth

  • Successful products often undergo a period of growth as more and more customers discover and buy the product.
  • In the early days, just after introduction, the rate of growth tends to increase.
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Maturity

  • At this stage, the number of new customers buying the product has slowed down and the market for the product can be considered mature.
  • But sales of the product are still rising, just less quickly than before (they are rising at a decreasing rate).
    • People grow a lot less between the ages of 13 and 18 when compared to age 1 and 6.
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Saturation

  • At this stage, the sales of the product have reached its peak and no longer increase but remain steady.
  • Essentially all consumers who want the product or service have bought or acquired it.
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Decline

  • Changes in fashion, consumer tastes/preferences, technological advances and new competition offering similar products can all mean that the demand for a product begins to fall.

Extension Strategies

To try to prevent or delay (postpone) a product (or service) from reaching the stage where sales start to decline, businesses can try different extension strategies.

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Update packaging or rebranding

  • Updating packaging can help to keep a product fresh in consumers’ minds. This is a common way that businesses try to keep consumers’ interest in a product.
    • For example, Coca Cola have put people’s names and the names of places on their bottles of Coca Cola and Diet Coke.
    • In 2002, British Airways spent £60m rebranding its brand and products. It changed the logos on its planes and changed the business’ strapline.
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Adding more/different features

  • Adding more or different features can keep people interested.
    • The FIFA video game was first released in 1993. Every year, EA Sports update the game to have better new features. This can attract new customers and help keep existing customers.
    • Chocolate manufacturers often do this to increase sales. Wispa was a successful product, so Cadbury launched Wispa Gold (which contained caramel).
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Changing the target market

  • Businesses can target new markets in an attempt to keep demand (and sales) high. Businesses can enter the same market in a different country or target a different age range in the same country.
    • In 2014, the sports brand, UnderArmour won a Marketer of the Year award for its “I will what I want” campaign targeted at women.
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Advertising

  • Heavily advertising a product can help to keep the demand for a product high. New advertising campaigns can also help to change the product image slightly and attract different customers.
  • Lots of companies pay £3.5m for a 30 second advert that is shown on US TV during the Superbowl. These adverts can reach an audience of over 110m people. In the UK at peak times (7pm - 9pm), a 30 second advert usually costs between £10,000 and £30,000.

Jump to other topics

1Enterprise & Entrepreneurship

1.1The Dynamic Nature of Businesses

1.2Spotting a Business Opportunity

1.3Putting a Business Idea into Practice

1.4Making the Business Effective

1.5Business Stakeholders

2Building a Business

2.1Growing the Business

2.2Making Marketing Decisions

2.3Making Operational Decisions

2.4Making Financial Decisions

2.5Making Human Resource Decisions

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