2.3.3
Working with Suppliers
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Supply Chain
A supply chain is the sequence of processes involved in converting raw materials into a final product and then distributing it to customers. There are many businesses involved in a supply chain and the number and type of firms will change depending on the product. A typical supply chain involves:

Raw materials
- A typical supply chain starts with suppliers of raw materials.
- For example, a mining company like Rio Tinto.

Manufacturer
- This is the firm that turns the raw materials into a product.

Distributor
- This is the firm that takes the product and delivers it to shops.

Retailer
- This is the shop that sells the product to the consumer.
Procurement and Logistics
Procurement is the process of finding and buying the materials and equipment that a firm needs to provide its product or service. Logistics is the organising of the processes involved in the supply chain (including transport of raw materials and final products).

Efficiency
- Logistics and procurement are very important to successfully running a business.
- If a business has effective logistics and procurement systems then it will minimise waste in the production processes and find the materials it needs at the best possible price.
- This can lower the business’ average unit costs, which is likely to increase profit if they make the same number of sales.

Jaguar Land Rover and DHL
- For example, Jaguar Land Rover use DHL to transport the stock of its car parts to and from its factories but also within car plants (for example at the Castle Vale factory in Birmingham).

Stopping the supply chain breaking down
- Logistics and procurement also make sure that the supply chain does not break down at any time.
- If a supply chain did break down it might mean that customers want to buy a product but are unable too.
- This could mean that a business gains a reputation for being unreliable.
1Investigating Small Business
1.1Enterprise & Entrepreneurship
1.2Spotting a Business Opportunity
1.3Putting a Business Idea into Practice
1.4Making the Business Effective
1.5Business Stakeholders
2Building a Business
2.1Growing the Business
2.2Making Marketing Decisions
2.3Making Operational Decisions
2.4Making Financial Decisions
2.5Making Human Resource Decisions
Jump to other topics
1Investigating Small Business
1.1Enterprise & Entrepreneurship
1.2Spotting a Business Opportunity
1.3Putting a Business Idea into Practice
1.4Making the Business Effective
1.5Business Stakeholders
2Building a Business
2.1Growing the Business
2.2Making Marketing Decisions
2.3Making Operational Decisions
2.4Making Financial Decisions
2.5Making Human Resource Decisions
Practice questions on Working with Suppliers
Can you answer these? Test yourself with free interactive practice on Seneca — used by over 10 million students.
- 1Supply ChainsPut in order
- 2What are the components of a typical supply chain?Fill in the list
- 3
- 4
- 5
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