2.1.4
Ethics & Business
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Ethical Considerations for Businesses
Businesses that operate ethically operate in ways that are both fair and honest. They carefully consider what impact their business has on their stakeholders, the nearby community and the environment. Some examples of ethical considerations are:

Labour in developing countries
- In some developing countries, like China, it is legal for employees to work very long hours for very low pay.
- Foxconn is a company that manufactures Apple’s phones in China. It had partnerships with universities that forced students to do internships at their factories.
- Factories that offer very low pay for lots of hours are often called sweatshops. Nike has been accused of using sweatshops to make sports shoes in Vietnam and China.

Product development
- It may help companies to develop and test their new products using animals.
- Product testing is often important in the pharmaceutical industry for developing new drugs.
- Many people often have an issue with testing drugs on animals on the grounds of cruelty to animals.

Employee welfare
- Companies that act ethically will treat their employees fairly, giving them a fair wage, reasonable hours, holidays and a pleasant working environment.

Buying Fairtrade products
- Businesses have the choice over whether to buy ethically sourced materials for a fair price (Fairtrade products).
- These can often be more expensive but it means that a farmer in a developing country is more likely to be paid fairly.
- UK supermarkets and companies like Cadbury are keen to buy Fairtrade products because this reflects consumer trends.

Trade-off between ethics and profits
- Acting in an ethical way can increase a business’ cost. If revenues are flat and costs rise, then this will have a negative impact on a business’ profit.
- For example, having factories in developing countries (where employees work for long hours and low pay) means that a business can produce their product at a lower average unit cost, increasing the profit on each unit sold if each unit sells for the same price.
Benefits of Being Ethical
There are benefits to a business operating in an ethical way:

Marketing
- Consumers are increasingly making buying decisions based on whether a company is ethical or not. A company acting in an ethical way can often advertise based on this and this helps to develop a positive public image and increase sales.
- Green and Blacks use Fairtrade cocoa beans to manufacture their chocolate.
- The Body Shop (a cosmetics shop) won a lot of customers’ business by advertising their ethically sourced and exotic ingredients.

Employee motivation and culture
- If employees are treated in a fair and honest way, then they are more likely to want to maximise their efforts for the business. This can increase the productivity of workers.
- John Lewis staff are called “partners” and they are widely viewed as the best treated staff in the UK retail industry. John Lewis is often ranked in the The Times' Top 100 companies to work for.

Stakeholders
- Other stakeholders are affected if a company acts in an ethical way and this is beneficial for the business.
- For example, treating customers in a fair and honest way (offering a fair price and good returns policy etc.) makes the customer more likely to buy from the company again.
- Also, some shareholders will be more likely to invest in an ethical company because it gives them a moral purpose.
1Investigating Small Business
1.1Enterprise & Entrepreneurship
1.2Spotting a Business Opportunity
1.2.1Customer Needs1.2.2Market Research1.2.3Market Segmentation1.2.4The Competitive Environment1.2.5Primary & Secondary Market Research1.2.6End of Topic Test - Business Opportunities1.2.7Application Questions - Business Opportunities1.2.8Exam-Style Questions - Market Segmentation1.2.9Diagnostic Misconceptions - Competition
1.3Putting a Business Idea into Practice
1.3.1Business Aims1.3.2Business Objectives1.3.3Business Revenues & Costs1.3.4Costs - Calculations1.3.5Revenue - Calculations1.3.6Business Profits & Break-Even Analysis1.3.7Profits & Losses - Calculations1.3.8Interest - Calculations1.3.9Cash & Cash Flow1.3.10Cash & Cash Flow 21.3.11Cash Flow - Calculations1.3.12Sources of Business Finance1.3.13End of Topic Test - Business in Practice1.3.14Grade 9 - Business in Practice1.3.15Exam-Style Questions - Business in Practice1.3.16Diagnostic Misconceptions - Profit1.3.17Diagnostic Misconceptions - Company vs Business1.3.18Diagnostic Misconceptions - Economies of Scale1.3.19Diagnostic Misconceptions - Cash Flow1.3.20Diagnostic Misconceptions - Break-even1.3.21Diagnostic Misconceptions - Fixed Costs
1.4Making the Business Effective
1.5Business Stakeholders
2Building a Business
2.1Growing the Business
2.2Making Marketing Decisions
2.2.1Product2.2.2Product Life Cycle2.2.3Price2.2.4Pricing Methods2.2.5End of Topic Test - Product & Price2.2.6Grade 9 - Product & Price2.2.7Promotion & Advertising2.2.8PR & Sales Promotions2.2.9Sponsorship & Product Placement2.2.10Promotional Mix2.2.11End of Topic Test - Promotion2.2.12Application Questions - Promotion2.2.13Exam-Style Questions - Promotional Mix2.2.14Place & Wholesalers2.2.15Direct to Consumer2.2.16E-commerce & M-commerce2.2.17Diagnostic Misconceptions - Decreasing Price2.2.18Diagnostic Misconceptions - Advertise vs Promote2.2.19Diagnostic Misconceptions - Social Media
2.3Making Operational Decisions
2.3.1Job Production2.3.2Batch & Flow Production2.3.3Working with Suppliers2.3.4Effective Supply Chains2.3.5Just In Time & Just In Case2.3.6Managing Quality2.3.7Total Quality Management2.3.8The Sales Process2.3.9End of Topic Test - Operational Decisions2.3.10Grade 9 - Operational Decisions2.3.11Exam-Style Questions - Managing Stock2.3.12Diagnostic Misconceptions - JIT vs JIC
2.4Making Financial Decisions
2.5Making Human Resource Decisions
2.5.1Organisational Structures2.5.2Organisational Structures 22.5.3Recruitment2.5.4Effective Recruitment2.5.5Training a Workforce2.5.6Motivating a Workforce2.5.7End of Topic Tests - Human Resources2.5.8Application Questions - Human Resources2.5.9Exam-Style Questions - Human Resources2.5.10Diagnostic Misconceptions - Owners vs Shareholders2.5.11Diagnostic Misconceptions - Internal Recruitment2.5.12Diagnostic Misconceptions - Employee Motivation
Jump to other topics
1Investigating Small Business
1.1Enterprise & Entrepreneurship
1.2Spotting a Business Opportunity
1.2.1Customer Needs1.2.2Market Research1.2.3Market Segmentation1.2.4The Competitive Environment1.2.5Primary & Secondary Market Research1.2.6End of Topic Test - Business Opportunities1.2.7Application Questions - Business Opportunities1.2.8Exam-Style Questions - Market Segmentation1.2.9Diagnostic Misconceptions - Competition
1.3Putting a Business Idea into Practice
1.3.1Business Aims1.3.2Business Objectives1.3.3Business Revenues & Costs1.3.4Costs - Calculations1.3.5Revenue - Calculations1.3.6Business Profits & Break-Even Analysis1.3.7Profits & Losses - Calculations1.3.8Interest - Calculations1.3.9Cash & Cash Flow1.3.10Cash & Cash Flow 21.3.11Cash Flow - Calculations1.3.12Sources of Business Finance1.3.13End of Topic Test - Business in Practice1.3.14Grade 9 - Business in Practice1.3.15Exam-Style Questions - Business in Practice1.3.16Diagnostic Misconceptions - Profit1.3.17Diagnostic Misconceptions - Company vs Business1.3.18Diagnostic Misconceptions - Economies of Scale1.3.19Diagnostic Misconceptions - Cash Flow1.3.20Diagnostic Misconceptions - Break-even1.3.21Diagnostic Misconceptions - Fixed Costs
1.4Making the Business Effective
1.5Business Stakeholders
2Building a Business
2.1Growing the Business
2.2Making Marketing Decisions
2.2.1Product2.2.2Product Life Cycle2.2.3Price2.2.4Pricing Methods2.2.5End of Topic Test - Product & Price2.2.6Grade 9 - Product & Price2.2.7Promotion & Advertising2.2.8PR & Sales Promotions2.2.9Sponsorship & Product Placement2.2.10Promotional Mix2.2.11End of Topic Test - Promotion2.2.12Application Questions - Promotion2.2.13Exam-Style Questions - Promotional Mix2.2.14Place & Wholesalers2.2.15Direct to Consumer2.2.16E-commerce & M-commerce2.2.17Diagnostic Misconceptions - Decreasing Price2.2.18Diagnostic Misconceptions - Advertise vs Promote2.2.19Diagnostic Misconceptions - Social Media
2.3Making Operational Decisions
2.3.1Job Production2.3.2Batch & Flow Production2.3.3Working with Suppliers2.3.4Effective Supply Chains2.3.5Just In Time & Just In Case2.3.6Managing Quality2.3.7Total Quality Management2.3.8The Sales Process2.3.9End of Topic Test - Operational Decisions2.3.10Grade 9 - Operational Decisions2.3.11Exam-Style Questions - Managing Stock2.3.12Diagnostic Misconceptions - JIT vs JIC
2.4Making Financial Decisions
2.5Making Human Resource Decisions
2.5.1Organisational Structures2.5.2Organisational Structures 22.5.3Recruitment2.5.4Effective Recruitment2.5.5Training a Workforce2.5.6Motivating a Workforce2.5.7End of Topic Tests - Human Resources2.5.8Application Questions - Human Resources2.5.9Exam-Style Questions - Human Resources2.5.10Diagnostic Misconceptions - Owners vs Shareholders2.5.11Diagnostic Misconceptions - Internal Recruitment2.5.12Diagnostic Misconceptions - Employee Motivation
Practice questions on Ethics & Business
Can you answer these? Test yourself with free interactive practice on Seneca — used by over 10 million students.
- 1What are some ethical considerations for businesses?Fill in the list
- 2What does it mean if a product is 'Fairtrade'?Multiple choice
- 3
- 4
- 5Why follow ethical business operations?True / false
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