Functional Areas Within a Business

Business: Edexcel IGCSE, topic 2.5.4

Functional Areas Within a Business

There are four main areas within a business: human resources; finance; marketing; and production.

Human Resources

Human Resources

  • Human Resources are responsible for the staff in a company.
  • Their role includes:
  • Workforce planning.
  • Recruitment and selecting future employees.
  • Training employees.
  • Ensuring health and safety standards are upheld.
  • Staff welfare.
  • Dealing with employment issues.
  • Negotiating industrial relations.
  • Disciplining employees.
  • Addressing unfair dismissals and making sure employees are paid if they are made redundant.
Finance

Finance

  • The finance area is responsible for managing money and making sure business has sufficient funds.
  • Their role includes:
  • Paying wages and salaries.
  • Forecasting the cash flow.
  • Making and assessing budgets.
  • Accounting.
Marketing

Marketing

  • Marketing is responsible for communicating to the customer. They need to promote and help sell their business' products.
  • Their role includes:
  • Performing market research.
  • Planning future products.
  • Identifying the price to sell products at.
  • Promoting sales.
  • Advertising.
  • Customer services.
  • Public relations.
  • The packaging and distribution of products.
Production

Production

  • The production area is responsible for the creation of the product.
  • Their role includes:
  • Manufacturing the products.
  • Designing new products.
  • Carrying out checks on the quality of products.
  • Making sure there is an appropriate level of stocks.

Test yourself on Functional Areas Within a Business

  • Which area is responsible for public relations?

Practise this topic for free