Motivation in the Workplace
Business: Edexcel IGCSE, topic 2.4.1
Motivation
Motivation is defined as the reasons for acting or behaving in a certain way. For businesses, it means the reasons employees have for acting in the best interests of the business. Motivation is important because of:
Productivity
- If employees are motivated to act in the interests of the business then they will attempt to produce as much output as possible and so increased motivation will lead to more productive employees.
Staff retention
- Increased motivation to act in the best interest of the business will mean staff stay for longer as they are more attached to the business.
- It is in the interests of business to retain their staff for as long as possible as it reduces costs involved with training employees.
- Furthermore, it means employees become more knowledgeable about the industry the business is in and how the business operates and this can mean better quality output customer service.
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Motivation is defined as the reasons for...