2.2.3

Effective Recruitment

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Benefits of Having an Effective Recruitment Process

Having an effective recruitment process means that the firm is more likely to attract and select the best possible people for the job. This can have several positive effects:

Illustrative background for High productivityIllustrative background for High productivity ?? "content

High productivity

  • Productivity should be higher with more skilled, harder working employees. A recruitment process that is effective will attract these employees and this should lead to higher output for the firm.
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High quality output

  • People who are more skilled and are a better fit for the job will produce higher quality output.
Illustrative background for Good customer serviceIllustrative background for Good customer service ?? "content

Good customer service

  • People who are better suited to a particular job and a particular firm are more likely to care about the firm and its image. Because of this, they may make more effort to do their best and offer good customer service.
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Staff retention

  • Recruitment and training are usually expensive. This means that retaining (keeping hold of) staff is important for a firm.
  • Finding a person that is right for the job will likely mean that they stay much longer.

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1Business Activity & Influences on Business

2People in Business

3Business Finance

4Marketing

5Business Operations

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