5.2.3

Mayo's Theory

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Mayo's Theory

Mayo challenged Taylor's focus on scientific management.

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Human relations

  • Mayo's theory of motivation rested on human relations.
  • He believed workers would be more motivated if their managers were more invested in them as people.
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Methods to improve employee motivation

  • Mayo believed that businesses could motivate their staff by:
    • Improving communication between leaders, managers and employees.
    • Offering opportunities for group and team work.

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1Exploring Business

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3Business Finance

4International Business

5Principles of Management

6Business Decision Making

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