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Niche vs. Mass Markets

Markets can be split into mass segments and niche segments. Their characteristics are different.

Mass market

Mass market

  • The mass market tries to make products and/or services for all consumers.
  • The mass market will be larger and the types of products will be more generalised.
Niche market

Niche market

  • The niche market appeals to a much smaller segment.
  • The niche market will be smaller than the mass market.
  • The niche market provides products and/or services which focus on a specialist want or need.
Examples

Examples

  • In the fast-food industry there are a few dominant players who appeal to the mass market - McDonalds, Burger King, Subway.
  • There is a smaller niche market for healthy fast food. This is addressed by businesses such as Leon.
Benefits and disadvantages of mass markets

Benefits and disadvantages of mass markets

  • Benefits:
    • Having more customers.
    • Benefitting from economies of scale (due to higher output levels).
    • Can build a strong market presence.
  • Disadvantages
    • Higher levels of competition.
    • Lower profit margins
Benefits and disadvantages of niche markets

Benefits and disadvantages of niche markets

  • Benefits:
    • Less competition.
    • Specific market.
    • Can develop specific expertise.
    • Higher profit margins.
    • Customer loyalty.
  • Disadvantages:
    • No economies of scale.
    • Vulnerability because they have an undiverse product portfolio.

Brands

Brands can differentiate one business from a competitor. differentiate competitors. Strong brands can develop strong customer loyalty for a business, leading to larger profits.

What is a brand?

What is a brand?

  • A brand is a good or service that has something which is unique & recognisable. This could be from the way that the product is designed or a different feature.
  • A brand is more likely to become strong if it is easily recognised and distinctive.
Strong brands

Strong brands

  • Strong brands usually benefit from higher customer loyalty. Customers support the brand and will continue to go and buy their products repeatedly.
  • A brand can create higher profitability by itself. Some consumers will pay higher prices for items with a certain brand logo on them (e.g. Nike or Apple).
Retailers

Retailers

  • Retailers try and stock well-known brands on their shelves.
  • However, to try and boost profits, retailers are developing their "own-label' brands.
    • These products undercut big brands by being cheaper but are more expensive than their basic products.
Jump to other topics
1

Exploring Business

2

Marketing Campaigns

3

Business Finance

4

International Business

5

Principles of Management

6

Business Decision Making

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