2.1.3
The Market
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Niche vs. Mass Markets
Markets can be split into mass segments and niche segments. Their characteristics are different.

Mass market
- The mass market tries to make products and/or services for all consumers.
- The mass market will be larger and the types of products will be more generalised.

Niche market
- The niche market appeals to a much smaller segment.
- The niche market will be smaller than the mass market.
- The niche market provides products and/or services which focus on a specialist want or need.

Examples
- In the fast-food industry there are a few dominant players who appeal to the mass market - McDonalds, Burger King, Subway.
- There is a smaller niche market for healthy fast food. This is addressed by businesses such as Leon.
Benefits and disadvantages of mass markets
- Benefits:
- Having more customers.
- Benefitting from economies of scale (due to higher output levels).
- Can build a strong market presence.
- Disadvantages
- Higher levels of competition.
- Lower profit margins
Benefits and disadvantages of niche markets
- Benefits:
- Less competition.
- Specific market.
- Can develop specific expertise.
- Higher profit margins.
- Customer loyalty.
- Disadvantages:
- No economies of scale.
- Vulnerability because they have an undiverse product portfolio.
Brands
Brands can differentiate one business from a competitor. differentiate competitors. Strong brands can develop strong customer loyalty for a business, leading to larger profits.

What is a brand?
- A brand is a good or service that has something which is unique & recognisable. This could be from the way that the product is designed or a different feature.
- A brand is more likely to become strong if it is easily recognised and distinctive.

Strong brands
- Strong brands usually benefit from higher customer loyalty. Customers support the brand and will continue to go and buy their products repeatedly.
- A brand can create higher profitability by itself. Some consumers will pay higher prices for items with a certain brand logo on them (e.g. Nike or Apple).

Retailers
- Retailers try and stock well-known brands on their shelves.
- However, to try and boost profits, retailers are developing their "own-label' brands.
- These products undercut big brands by being cheaper but are more expensive than their basic products.
1Exploring Business
1.1Features of Business Organisations
1.2Organisation of Businesses
1.3Business Environment
1.3.1External Influences1.3.2Political & Legal Change1.3.3Economic Environment1.3.4Social & Technological Environment1.3.5Lifestyle & Technological Environment1.3.6Corporate Social Responsibility1.3.7The Competitive Environment1.3.8Innovation1.3.9Risk & Uncertainty1.3.10Porter's Five Forces1.3.11SWOT Analysis
2Marketing Campaigns
2.1Marketing
3Business Finance
3.1Sources of Finance
3.2Financial Planning
3.3Financial Statements
4International Business
4.1Globalisation
4.2International Business
4.3International Economic Environment
4.4Factors Affecting International Business
5Principles of Management
5.1Management & Leadership
5.2Theories of Motivation
6Business Decision Making
6.1Business Principles & Practices
6.2Quality Management
6.3Human Resources
6.4Documents & Business Decisions
Jump to other topics
1Exploring Business
1.1Features of Business Organisations
1.2Organisation of Businesses
1.3Business Environment
1.3.1External Influences1.3.2Political & Legal Change1.3.3Economic Environment1.3.4Social & Technological Environment1.3.5Lifestyle & Technological Environment1.3.6Corporate Social Responsibility1.3.7The Competitive Environment1.3.8Innovation1.3.9Risk & Uncertainty1.3.10Porter's Five Forces1.3.11SWOT Analysis
2Marketing Campaigns
2.1Marketing
3Business Finance
3.1Sources of Finance
3.2Financial Planning
3.3Financial Statements
4International Business
4.1Globalisation
4.2International Business
4.3International Economic Environment
4.4Factors Affecting International Business
5Principles of Management
5.1Management & Leadership
5.2Theories of Motivation
6Business Decision Making
6.1Business Principles & Practices
6.2Quality Management
6.3Human Resources
6.4Documents & Business Decisions
Practice questions on The Market
Can you answer these? Test yourself with free interactive practice on Seneca — used by over 10 million students.
- 1What are the two types of markets?Fill in the list
- 2Which market segment appeals to all types of consumers?Multiple choice
- 3
- 4
- 5What can a strong brand lead to?Fill in the list
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