Human Resource Management

Business Management: IB Diploma, topic 2.1.2

Human Resource Management

Human resource management can be hard or soft.

Hard human resource management

Hard human resource management

  • Hard HR is where employees are seen simply as a resource to be used.
  • Hard HR is where employees are not trusted and will be closely supervised, with little training given.
Advantages and disadvantages of hard HR

Advantages and disadvantages of hard HR

  • Hard HR allows managers to retain full control of employees.
  • Hard HR does not allow employees to contribute their full potential to the business.
Soft human resource management

Soft human resource management

  • Soft HR is where employees are recognised as the most important resource within the business.
  • Soft HR is where employees are trusted and given opportunities to develop.
Advantages and disadvantages of soft HR

Advantages and disadvantages of soft HR

  • Soft HR empowers employees which can increase production and efficiency.
  • Soft HR gives employees more freedom so mistakes may occur if employees make poor decisions.

Test yourself on Human Resource Management

  • Which type of HR management views employees as resource to be used?

  • In soft HR management, what is recognised as the most important resource for a business to value?

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