Mayo's Theory
Business: BTEC Level 3 National Extended Diploma, topic 5.2.3
Mayo's Theory
Mayo challenged Taylor's focus on scientific management.
Human relations
- Mayo's theory of motivation rested on human relations.
- He believed workers would be more motivated if their managers were more invested in them as people.
Methods to improve employee motivation
- Mayo believed that businesses could motivate their staff by:
- Improving communication between leaders, managers and employees.
- Offering opportunities for group and team work.
Test yourself on Mayo's Theory
Whose theory of motivation does Mayo primarily challenge?
What did Taylor's theory of motivation focus on?