Metals: Quality Control Processes
Design & Technology: AQA GCSE, topic 4.9.2
Quality Control Processes
There are a number of ways to implement quality control in metalworking.

Supplier quality assurance
- Establish quality assurance measures for the materials and services produced by the suppliers.
- Quality assurance measures include:
- Evaluating supplier capabilities.
- Setting quality requirements.
- Conducting audits.
- Quality assurance measures ensure that the materials meet the specified quality standards.

Employee training and competence
- Provide proper training to the employees that are involved in metalworking processes.
- Training should cover:
- Quality control procedures.
- Process specifications.
- Equipment usage.
- Quality assurance techniques.
- Skilled and knowledgeable employees can contribute to better quality control.

Corrective and preventive actions
- Implement a system for identifying defects or deviations from quality standards.
- Corrective and preventive actions include:
- Investigating root causes.
- Implementing corrective actions to address issues.
- Establishing preventive measures to avoid recurrence.

Document control
- Maintain the proper documentation for quality-related documents.
- Quality-related documents include:
- Procedures.
- Work instructions.
- Inspection records.
- Document control ensures compliance with quality standards.

Continuous improvement
- Foster a culture of continuous improvement by:
- Encouraging feedback.
- Monitoring performance metrics.
- Conducting periodic reviews.
- Implementing actions to improve quality control processes.
Test yourself on Metals: Quality Control Processes
What quality control process implements a system for identifying defects?