Last updated: 21st September 2020.
You can find summarised guides of our privacy policy in our help center.
This Privacy Policy explains how we use the personal information that Seneca Learning Ltd collects or generates both in relation to this website and our products and services. The list below sets out what is covered in this Privacy Policy and you can click on the headings below to go to a specific section.
Seneca Learning Ltd with its registered office at Seneca Learning Ltd, Tintagel House, 92 Albert Embankment, London SE1 7TY [and other companies in the Seneca group] collect(s) and use(s) certain Personal Data. Seneca is responsible for ensuring that it uses that Personal Data in compliance with data protection laws. At Seneca we respect the privacy of our clients and we are committed to keeping all your Personal Data secure. This Privacy Policy governs the handling of Personal Data by Seneca in the course of carrying on commercial activities. We use the following definitions in this Privacy Policy: “Seneca”, “we or “us” means Seneca Learning Ltd [and other companies in the Seneca group]. “Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, Seneca (or its representatives or service providers or [any other companies in the Seneca group]). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Seneca or any other person in respect of an individual.
Many of the services offered by Seneca require us to obtain Personal Data about you in order to perform the services we have been engaged to provide. In relation to each of the services described at paragraph 2.1 above, we will collect and process the following Personal Data about you:
This includes information about you that you provide to us. The nature of the services you are requesting will determine the kind of Personal Data we might ask for, though such information may include (by way of a non-exhaustive list):
This includes (by way of non-exhaustive list):
Your Personal Data may be stored and processed by us in the following ways and for the following purposes:
However we use Personal Data we make sure that the usage complies with law and the law allows us and requires us to use Personal Data for a variety of reasons. These include:
The use of your Personal Data as described is necessary for our legitimate business interests, such as:
[We may share your Personal Data within the Seneca group of companies for the purposes described above.] We may also share your Personal Data outside of Seneca or [outside of the Seneca group] for the following purposes:
Seneca operates on a global level. Our customers and our operations are spread around the world. As a result we may collect and transfer Personal Data on an international basis whilst at all times ensuring that we adhere to European GDPR legislation. That means that we may transfer your Personal Data to locations outside of your country. Where we transfer your Personal Data to another country outside the EEA, we will ensure that it is protected and transferred in a manner consistent with legal requirements. In relation to data being transferred outside of Europe, for example, this may be done in one of the following ways:
How long we will hold your Personal Data for will vary and will be determined by the following criteria:
In all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. These rights include:
Seneca’s registered office may be contacted using the following contact information.
We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from our Privacy Officer, you may escalate concerns to the applicable privacy regulator in your jurisdiction, which in the UK is the Information Commissioner’s Office (“ICO”). Upon request, Seneca’s Privacy Officer will provide you with the contact information for that regulator.