Cookie Policy
Last updated: 21st November 2020
What are cookies?
Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a User’s login details, and storing site preferences.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
WE USE THE FOLLOWING COOKIES
Strictly necessary cookies
These are cookies that are required for the operation of our website. These cookies are used to enable you to log into secure areas of the site.
Analytics/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.
This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Cookie declaration
Essential
Name: _stripemid
Provider: app.senecalearning.com
Expiry: 1 year
Type: HTTP
Purpose: This cookie is necessary for making credit card transactions on the website.
Name: _stripesid
Provider: app.senecalearning.com
Expiry: 1 day
Type: HTTP
Purpose: This cookie is necessary for making credit card transactions on the website.
Name: m
Provider: m.stripe.com
Expiry: 2 years
Type: HTTP
Purpose: Determines the device used to access the website. This allows the website to be formatted accordingly.
Name: ljs-cache
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: Allows the application to be localised and displayed in the correct language.
Name: ljs-hide
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: Allows the application to be localised and displayed in the correct language.
Name: ljs-source-lang
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: Allows the application to be localised and displayed in the correct language.
Name: ljs-lang
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: Allows the application to be localised and displayed in the correct language.
Name: ljs-visits
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: Allows the application to be localised and displayed in the correct language.
Analytics/performance cookies
Name: _ga
Provider: app.senecalearning.com
Expiry: 2 years
Type: HTTP
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. This helps us to identify potential areas of improvement in the user experience.
Name: ga#
Provider: app.senecalearning.com
Expiry: 1 day
Type: HTTP
Purpose: Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. This helps us to identify potential areas of improvement in the user experience.
Name: _gat
Provider: app.senecalearning.com
Expiry: 1 day
Type: HTTP
Purpose: Used by Google Analytics to throttle the request rate.
Name: _gid
Provider: app.senecalearning.com
Expiry: 1 day
Type: HTTP
Purpose: Used by Google Analytics to generate a unique user id for each user.
Functionality
Name: seneca.region
Provider: app.senecalearning.com
Expiry: Session
Type: HTTP
Purpose: Stores the region selected by the user so they only see courses & content relevant to them when they return to the site.
Name: intercom.intercom-state
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: We use a service called Intercom to provide customer support. This cookie stores a unique ID string for each chat-box session. This allows the website support to see previous communications from the user and provide a better service.
Name: userleap.ids
Provider: app.senecalearning.com
Expiry: Persistent
Type: HTTP
Purpose: We use a service called Sprig to deliver in product surveys to our users to identify areas of improvement. This cookie ensures the same users don't see the same survey multiple times.
Can I opt out of cookies?
Yes, with the exception of those cookies that are necessary to provide you with our Services. Your web browser will allow you to manage your cookie preferences & to delete and disable Seneca cookies.
You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.
