Source: https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-1-types-of-employment [Revision notes](https://senecalearning.com/en-gb/revision-notes.md) › [IGCSE](https://senecalearning.com/en-gb/revision-notes/igcse.md) › [Business](https://senecalearning.com/en-gb/revision-notes/igcse/business.md) › [Edexcel IGCSE](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse.md) › Types of Employment # Types of Employment Business: Edexcel IGCSE, topic 2.2.1 ## Contracts of Employment A contract of employment is a legal agreement between a business and an employee. It contains information on the pay of the employee, their roles, the start and end date of their employment and the hours they will work. It also gives information on sick leave, holiday pay and maternity or paternity leave. There are different types of employment (and contracts): ### Part-time ![Part-time](https://image-v2.cdn.app.senecalearning.com/2018-03/8e2de3f7-9433-40e2-b40c-a60aaa7edd12/shutterstock_476734123.jpg) - A part time contract is a form of employment where people work less hours per week than people with a full-time job. - These employees usually work in shifts and usually work under 30 hours per week. - Part-time employment contracts can be better for both businesses and employees because they offer more flexibility. If the business is only busy at certain times of the week or certain months in the year then part-time contracts can be helpful. ### Full-time ![Full-time](https://image-v2.cdn.app.senecalearning.com/2018-03/7efef0f0-4265-415e-9554-94bcac7c4af5/shutterstock_146002190.jpg) - A full-time contract is a contract where the employee will work a minimum number of hours. This number is defined by the contract. - Full-time employment contracts give businesses more control over the hours that employees work. Employees work a minimum number of hours each week and this gives businesses and employees certainty. - For employees, although part time contracts offer greater flexibility, full time contracts offer certain benefits that are not typically offered by part time contracts. ### Job share ![Job share](https://image-v2.cdn.app.senecalearning.com/2018-03/03504a35-4cb1-46fe-b869-1e8df7401f0a/shutterstock_425117242.jpg) - A job share happens when two people share a full-time job. - This is good because it gives the employees more flexibility and for a business, it guarantees the number of hours that will be worked. - But, organising a job share can be hard and it requires very good communication between the two employees and the business ### Zero-hour contracts ![Zero-hour contracts](https://image-v2.cdn.app.senecalearning.com/2018-03/212594b0-e765-44a3-9a37-f493c70376b0/shutterstock_623344097.jpg) - Zero-hour contracts are contracts where a business does not have to give a person any work at all and the employee doesn’t have to accept any work offered to them. - They are beneficial for businesses because they provide the maximum amount of flexibility. This means they are less likely to waste money on unnecessary labour costs. - However, they can be bad for employee motivation because the employees won’t feel a high level of commitment to a company. ## Test yourself on Types of Employment - What information does a contract of employment contain? - What type of contract would be most useful for a business that is only busy at certain times of the week or certain months in the year? - Which of these is an employee benefit of full-time contracts compared to other types? [Practise this topic for free](https://app.senecalearning.com/classroom/course/842fa0dc-132a-4180-9456-45b3931aca6b/section/73c9624e-56c5-498d-8488-5e993aa801b5/session) - Previous topic: [2.1.1 Communication](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-1-1-communication.md) - Next topic: [2.2.2 Recruitment Stages](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-2-recruitment-stages.md) ## Business: Edexcel IGCSE contents ### 1 Business Activity & Influences on Business - 1.1 Business Objectives - [1.1.1 Business Aims](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-1-1-business-aims.md) - [1.1.2 Business Objectives](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-1-2-business-objectives.md) - [1.1.3 Business Objectives Change Over Time](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-1-3-business-objectives-change-over-time.md) - [1.1.4 End of Topic Test - Business Aims](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-1-4-end-of-topic-test-business-aims.md) - [1.1.5 Diagnostic Misconceptions - Profit](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-1-5-diagnostic-misconceptions-profit.md) - 1.2 Types of Organisations - [1.2.1 Sole Traders & Partnerships](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-1-sole-traders-and-partnerships.md) - [1.2.2 Limited Companies](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-2-limited-companies.md) - [1.2.3 Limited Liability](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-3-limited-liability.md) - [1.2.4 Unlimited vs Limited Liability](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-4-unlimited-vs-limited-liability.md) - [1.2.5 Not For Profit & Franchises](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-5-not-for-profit-and-franchises.md) - [1.2.6 Multinational Companies](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-6-multinational-companies.md) - [1.2.7 End of Topic Test - Business Ownership](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-7-end-of-topic-test-business-ownership.md) - [1.2.8 Application Questions - Business Ownership](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-8-application-questions-business-ownership.md) - [1.2.9 Diagnostic Misconceptions - Company vs Business](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-9-diagnostic-misconceptions-company-vs-business.md) - [1.2.10 Diagnostic Misconceptions - Owners vs Shareholders](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-2-10-diagnostic-misconceptions-owners-vs-shareholders.md) - 1.3 Classification of Businesses - [1.3.1 Sectors](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-3-1-sectors.md) - 1.4 Decisions on Location - [1.4.1 Location](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-4-1-location.md) - 1.5 Business & the International Economy - [1.5.1 Globalisation](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-5-1-globalisation.md) - [1.5.2 Exchange Rates](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-5-2-exchange-rates.md) - 1.6 Government Objectives & Policy - [1.6.1 Government Objectives](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-6-1-government-objectives.md) - [1.6.2 The Government & Business Activity](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-6-2-the-government-and-business-activity.md) - [1.6.3 Interest Rates](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-6-3-interest-rates.md) - [1.6.4 Interest Rates - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-6-4-interest-rates-calculations.md) - [1.6.5 Diagnostic Misconceptions - Recessions](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-6-5-diagnostic-misconceptions-recessions.md) - 1.7 External Factors - [1.7.1 External Factors](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-7-1-external-factors.md) - 1.8 What Makes a Business Successful? - [1.8.1 Measuring Success](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-8-1-measuring-success.md) - [1.8.2 Reasons for Failure](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/1-8-2-reasons-for-failure.md) ### 2 People in Business - 2.1 Internal & External Communication - [2.1.1 Communication](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-1-1-communication.md) - 2.2 Recruitment & Selection Process - [2.2.1 Types of Employment](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-1-types-of-employment.md) - [2.2.2 Recruitment Stages](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-2-recruitment-stages.md) - [2.2.3 Effective Recruitment](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-3-effective-recruitment.md) - [2.2.4 Legal Controls Over Employment](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-4-legal-controls-over-employment.md) - [2.2.5 Diagnostic Misconceptions - Internal Recruitment](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-2-5-diagnostic-misconceptions-internal-recruitment.md) - 2.3 Training - [2.3.1 Training](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-3-1-training.md) - 2.4 Motivation & Rewards - [2.4.1 Motivation in the Workplace](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-4-1-motivation-in-the-workplace.md) - [2.4.2 Financial & Non-Financial Methods](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-4-2-financial-and-non-financial-methods.md) - [2.4.3 End of Topic Test - The Workforce](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-4-3-end-of-topic-test-the-workforce.md) - [2.4.4 Application Questions - The Workforce](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-4-4-application-questions-the-workforce.md) - [2.4.5 Diagnostic Misconceptions - Money](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-4-5-diagnostic-misconceptions-money.md) - 2.5 Organisation Structures - [2.5.1 Organisational Structures](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-5-1-organisational-structures.md) - [2.5.2 Centralised vs. Decentralised Structures](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-5-2-centralised-vs-decentralised-structures.md) - [2.5.3 Tall & Flat Organisations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-5-3-tall-and-flat-organisations.md) - [2.5.4 Functional Areas Within a Business](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-5-4-functional-areas-within-a-business.md) - [2.5.5 End of Topic Test - Org Structure](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/2-5-5-end-of-topic-test-org-structure.md) ### 3 Business Finance - 3.1 Sources of Finance - [3.1.1 Internal & External Sources of Finance](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-1-1-internal-and-external-sources-of-finance.md) - [3.1.2 Factors Affecting Sources of Finance](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-1-2-factors-affecting-sources-of-finance.md) - 3.2 Cash Flow Forecasting - [3.2.1 Cash Flow](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-2-1-cash-flow.md) - [3.2.2 Consequences of Cash Flow Problems](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-2-2-consequences-of-cash-flow-problems.md) - [3.2.3 Cash Flow - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-2-3-cash-flow-calculations.md) - [3.2.4 Solutions to Cash Flow Problems](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-2-4-solutions-to-cash-flow-problems.md) - [3.2.5 Diagnostic Misconceptions - Cash Flow](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-2-5-diagnostic-misconceptions-cash-flow.md) - 3.3 Cost & Break-Even Analysis - [3.3.1 Costs, Revenue & Profit](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-1-costs-revenue-and-profit.md) - [3.3.2 Profit, Average Unit Cost & Interest](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-2-profit-average-unit-cost-and-interest.md) - [3.3.3 Costs - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-3-costs-calculations.md) - [3.3.4 Revenue - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-4-revenue-calculations.md) - [3.3.5 Break-Even Analysis](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-5-break-even-analysis.md) - [3.3.6 Profit & Losses - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-6-profit-and-losses-calculations.md) - [3.3.7 End of Topic Test - Finance](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-7-end-of-topic-test-finance.md) - [3.3.8 Grade 9 - Finance](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-8-grade-9-finance.md) - [3.3.9 Diagnostic Misconceptions - Fixed Costs](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-9-diagnostic-misconceptions-fixed-costs.md) - [3.3.10 Diagnostic Misconceptions - Break-even](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-3-10-diagnostic-misconceptions-break-even.md) - 3.4 Financial Documents - [3.4.1 Financial Statements](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-4-1-financial-statements.md) - [3.4.2 Income Statement](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-4-2-income-statement.md) - [3.4.3 Understanding Business Performance](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-4-3-understanding-business-performance.md) - 3.5 Account Analysis - [3.5.1 Business Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-1-business-calculations.md) - [3.5.2 Gross Profit - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-2-gross-profit-calculations.md) - [3.5.3 Net Profit - Calculations](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-3-net-profit-calculations.md) - [3.5.4 Business Calculations 2](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-4-business-calculations-2.md) - [3.5.5 Business Calculations 3](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-5-business-calculations-3.md) - [3.5.6 Liquidity](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/3-5-6-liquidity.md) ### 4 Marketing - 4.1 Market Research - [4.1.1 Market Research](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-1-1-market-research.md) - [4.1.2 Forms of Market Research](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-1-2-forms-of-market-research.md) - 4.2 The Market - [4.2.1 Customer Needs](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-1-customer-needs.md) - [4.2.2 Satisfying Customer Needs](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-2-satisfying-customer-needs.md) - [4.2.3 Market](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-3-market.md) - [4.2.4 The Competitive Environment](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-4-the-competitive-environment.md) - [4.2.5 Market Segmentation](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-5-market-segmentation.md) - [4.2.6 Market Mapping - Price vs Quality](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-6-market-mapping-price-vs-quality.md) - [4.2.7 End of Topic Test - Marketing](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-7-end-of-topic-test-marketing.md) - [4.2.8 Application Questions - Marketing](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-8-application-questions-marketing.md) - [4.2.9 Diagnostic Misconceptions - Competition](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-2-9-diagnostic-misconceptions-competition.md) - 4.3 The Marketing Mix - [4.3.1 Price](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-1-price.md) - [4.3.2 Price Penetration](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-2-price-penetration.md) - [4.3.3 Other Forms of Pricing](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-3-other-forms-of-pricing.md) - [4.3.4 Product Design](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-4-product-design.md) - [4.3.5 The Product Life Cycle](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-5-the-product-life-cycle.md) - [4.3.6 Extending Existing Products](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-6-extending-existing-products.md) - [4.3.7 New Products](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-7-new-products.md) - [4.3.8 Benefits and Risks of New Products](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-8-benefits-and-risks-of-new-products.md) - [4.3.9 Promotion](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-9-promotion.md) - [4.3.10 Public Relations and Sales Promotion](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-10-public-relations-and-sales-promotion.md) - [4.3.11 Sponsorship & Social Media](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-11-sponsorship-and-social-media.md) - [4.3.12 Product Placements](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-12-product-placements.md) - [4.3.13 Promotional Mix](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-13-promotional-mix.md) - [4.3.14 Place](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-14-place.md) - [4.3.15 Place 2](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-15-place-2.md) - [4.3.16 Place 3](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-16-place-3.md) - [4.3.17 M-Commerce](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-17-m-commerce.md) - [4.3.18 Benefits & Drawbacks of M-Commerce](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-18-benefits-and-drawbacks-of-m-commerce.md) - [4.3.19 End of Topic Test - Marketing Mix](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-19-end-of-topic-test-marketing-mix.md) - [4.3.20 Grade 9 - Marketing Mix](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-20-grade-9-marketing-mix.md) - [4.3.21 Diagnostic Misconceptions - Decreasing Price](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-21-diagnostic-misconceptions-decreasing-price.md) - [4.3.22 Diagnostic Misconceptions - Advertise vs Promote](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-22-diagnostic-misconceptions-advertise-vs-promote.md) - [4.3.23 Diagnostic Misconceptions - Social Media](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/4-3-23-diagnostic-misconceptions-social-media.md) ### 5 Business Operations - 5.1 Economies & Diseconomies of Scale - [5.1.1 Economies of Scale](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-1-1-economies-of-scale.md) - [5.1.2 Diagnostic Misconceptions - Economies of Scale](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-1-2-diagnostic-misconceptions-economies-of-scale.md) - 5.2 Production - [5.2.1 Production Processes](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-2-1-production-processes.md) - [5.2.2 Flow and Batch Production](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-2-2-flow-and-batch-production.md) - [5.2.3 Production Efficiency](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-2-3-production-efficiency.md) - [5.2.4 Technology & Production](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-2-4-technology-and-production.md) - [5.2.5 Diagnostic Misconceptions - JIT vs JIC](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-2-5-diagnostic-misconceptions-jit-vs-jic.md) - 5.3 Factors of Production - [5.3.1 Factors of Production](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-3-1-factors-of-production.md) - 5.4 Quality - [5.4.1 Importance of Quality](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-4-1-importance-of-quality.md) - [5.4.2 Identifying Quality](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-4-2-identifying-quality.md) - [5.4.3 Total Quality Management](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-4-3-total-quality-management.md) - [5.4.4 End of Topic Test - Operational Decisions](https://senecalearning.com/en-gb/revision-notes/igcse/business/edexcel-igcse/5-4-4-end-of-topic-test-operational-decisions.md)